Privacy Policy
The ProActive Recruitment team is committed to protecting your personal information.
When you respond to our job advertisements which appear either on our website www.proactive.net.au, or at www.seek.com.au, www.mycareer.com.au or in printed media, you can be assured that you are doing so with the knowledge that we will only use your personal information for the purpose of assisting you to secure employment.
Our advertisements describe the general nature of positions and the general nature of the skill set required. At the time of our initial interview with you we will provide further details of the role, organisation, skills etc.
Prior to being placed in employment, you have a right to access your personal information held by us and if necessary to have that information corrected, and or updated.
However, once you are successful in obtaining employment, your personal information either becomes part of our employment records and/or those of our client/s. Employment records are governed by industrial legislation and are the property of the employer.
ProActive Recruitment assists applicants in securing either permanent, part-time, or contract positions. If you are employed by ProActive Recruitment for the purpose of carrying out contract work for our clients, your personal information becomes part of our employment records. As your employer, we are more than prepared to answer any questions you may have with respect to your records.
ProActive Recruitment has outsourced the management of its website and computer network to external contractors. These are important alliances to ProActive Recruitment and we have entered into legally enforceable agreements with these parties to protect your personal information.
What Does Your Personal Information Include?
Personal information means information or an opinion, concerning you and your employment history. Personal information includes your contact details, references, opinions about your work experience or performance, results of occupational or psychometric assessments, together with any other information obtained by ProActive Recruitment in seeking to place you in appropriate employment.
Personal information may also incorporate sensitive information, which might include information or opinion about any health, issues, criminal records etc. We generally do not seek to collect such sensitive information, although sometimes it may be pertinent to a particular position. Such sensitive information in most cases may only be collected and disclosed with your consent or if required by law.
How Personal Information Is Collected
We obtain most of our information from you directly such as:
- When you (the applicant) submits an application, resume or fills out a form
- Each time we have contact with you (the applicant)
- We may ask to collect particular personal information about you
- If we have not already done so, when or before we collect information, we will take reasonable steps to inform you of our actions
The Purpose For Which The Information Is Collected
The information is collected to help enable us to place you (the applicant) in a position most suited to you. This is done by reviewing your resume and when necessary contacting your referees. We may approach your referees for a reference and make enquires of your former employers, work mates, professional or representative organisations and employment or labour hire agencies. Your personal information may be collected from the results of medical, competency and psychometric assessment, performance appraisals, records of workplace injuries or workplace accidents in which you are involved, certificates of educational qualifications as well as reports from insurance or criminal investigations.
If you wish to contact us about your personal information, please direct any queries to Sheryl Woods. In her absence please contact Ross Christensen.
Our office hours are between 8:30 am to 5.30 p.m., Monday to Friday.
How Your Personal Information Is Used And Disclosed
Your personal information may be used by us in connection with:
- Potential employment;
- Assessment of performance;
- Assessment of medical, competency and psychometric assessment;
- Management of any investigation in which you are involved;
To Whom Is Your Personal Information Disclosed?
Your personal information may be disclosed to:
- Potential employers
- Insurers
- Our contractors and suppliers
- Your referees, former employers, ProActive Recruitment staff, professional or representative
- organisations, other employment or labour hire agencies
- Any person with lawful entitlement to obtain the information
Your consent to the above disclosures is taken to have been given when you submit your personal information to ProActive Recruitment. Your consent allows us to disclose or use your information for any reasonable purpose related to your possible employment placement as contemplated by this Privacy Statement. Further, as we have a public interest duty to co-operate with law enforcement agencies and to prevent any threat to life, health or safety of any person, we may have to disclose your personal information for such purposes.
If for any reason you decide not to provide certain personal information, we may be restricted in our ability to secure you a suitable position. If you are employed in a temporary or contract position, we will require you to provide your tax file number in order that we may pay you and deduct the relevant taxes etc.
Data Quality
The personal information collected from you at the time of your application for employment and initial interview is assumed by ProActive Recruitment to be accurate, complete and up to date. If at any time you believe this personal information is no longer accurate, complete or up to date please advise us accordingly.
Data Security
We have taken reasonable steps to protect your personal information from misuse or loss or unauthorised access. We hold your personal information in computers that are password protected, and paper based files and other records that are held under lock and key, or stored in our storeroom. These facilities and records are located in our offices at Elizabeth Street, Melbourne. Our office is protected by alarmed and monitored security services outside of normal business hours.
Our policy is to maintain your personal information for a period of approximately 2 years. Once this time frame is expired we may dispose of your information. All confidential information is not disposed of by use of a shredding machine. If you wish to collect any of this information, you will need to contact us prior to the 2-year time frame falling due.
Your Right To Access Your Personal Information
As an applicant for employment you have a right to access and to obtain a copy of your personal information. However, there are exemptions to this right of access. For example, we are not required to provide you with access where a request:
- Is after you have become an employee of ProActive Recruitment
- Is frivolous or vexatious
- Concerns information relating to an existing or anticipated legal proceedings between ProActive Recruitment and an applicant
- Would reveal our intentions in relation to negotiations with you in such a way that it would prejudice those negotiations
- Requires access that would be unlawful
- Would be likely to prejudice the prevention, investigation and prosecution of any criminal offence or seriously improper conduct
If you require access in order to correct personal information held, you will need to establish the information that you have previously provided was not accurate, complete or up to date. We will then take reasonable steps to correct that information so that it is accurate complete and up to date.
If we are in disagreement with you as to whether the personal information is inaccurate, incomplete or not up to date, you will need to provide statements, as what you say is the correct information. If you wish to exercise your right of accessing correction, please contact us.
We may impose a charge for providing access to personal information. However, will not charge you simply because you have lodged a request.
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